Privacy Policy

Privacy Policy

Last Updated: 8 October 2026

Soni Burn Hospital (“we”, “us”, “our”, or “the Hospital”) respects your privacy and is committed to protecting the personal information of individuals who visit or use our websites.

This Privacy Policy explains how we may collect, use, store, protect, and otherwise process personal information when you visit or interact with our websites.

1. Websites Covered by This Privacy Policy

This Privacy Policy applies to the following domains operated by or on behalf of Soni Burn Hospital:

The soniburnhospital.com domain may redirect visitors to soniburnhospital.in. Accordingly, this Privacy Policy applies to visitors accessing our website through either domain.

By accessing or using either website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We May Collect

Depending on how you use our website, we may collect information that you voluntarily provide to us, including:

  • Name
  • Mobile or telephone number
  • Email address
  • Information submitted through contact forms
  • Appointment or enquiry information
  • Messages or other information that you choose to send to us
  • Any other information that you voluntarily provide when communicating with the Hospital

We may also automatically receive certain technical information when you visit our website, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Approximate date and time of your visit
  • Referring website or webpage
  • Basic website usage information

Such information may be collected through website technologies, cookies, analytics tools, server logs, or similar technologies.

3. Medical and Health Information

Our website provides information about medical services, treatments, procedures, doctors, hospital facilities, and other healthcare-related matters.

If you voluntarily provide health or medical information through an online enquiry, appointment request, contact form, email, WhatsApp communication, or another communication channel, we may process that information when reasonably necessary to:

  • Respond to your enquiry.
  • Communicate with you.
  • Coordinate an appointment or requested service.
  • Provide appropriate information regarding our healthcare services.
  • Carry out other activities directly related to your request.

Please avoid submitting unnecessary sensitive medical information through general website contact forms or public communication channels.

Information submitted through the website does not by itself establish a doctor-patient relationship.

4. How We Use Your Information

We may use the information we collect for purposes including:

  • Responding to enquiries and requests.
  • Responding to appointment requests.
  • Contacting you regarding hospital services.
  • Providing information about our medical services and facilities.
  • Communicating with patients, attendants, visitors, or other persons who contact us.
  • Improving our website and user experience.
  • Maintaining website functionality and security.
  • Detecting and preventing misuse, unauthorized access, or fraudulent activity.
  • Maintaining appropriate business and communication records.
  • Complying with applicable legal, regulatory, and governmental requirements.

We will process personal information only for legitimate and relevant purposes and, where applicable, on the basis of consent or another lawful basis permitted under applicable law.

5. Cookies and Similar Technologies

Our websites may use cookies and similar technologies to provide website functionality, improve performance, understand visitor usage, maintain security, and remember certain preferences.

Cookies may be used for purposes such as:

  • Essential website functionality
  • Security
  • Website performance
  • Visitor analytics and statistics
  • Remembering user preferences

You can control or disable cookies through your web browser settings. However, disabling certain cookies may affect some features or functionality of the website.

6. Third-Party Services and External Links

Our websites may contain links to or integrations with third-party websites and services, which may include:

  • WhatsApp
  • Google Maps
  • Social media platforms
  • Analytics services
  • Website hosting or security services
  • Other external websites or services

When you access a third-party website or service, that third party may collect and process information according to its own privacy policy and terms.

Soni Burn Hospital is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

7. WhatsApp and Other Communication Services

Our website may provide options to contact Soni Burn Hospital through WhatsApp or other communication services.

If you choose to contact us through WhatsApp or another third-party messaging service, information contained in your communication may be processed by that service.

You should avoid sending unnecessary sensitive medical or personal information through general messaging channels.

The processing of information by WhatsApp or another third-party communication provider is governed by that provider’s own privacy policy and terms.

8. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may disclose or share personal information where reasonably necessary:

  • To respond to your request or provide a service you have requested.
  • With authorized Hospital personnel who need the information for legitimate Hospital-related purposes.
  • With service providers who assist with website hosting, maintenance, security, communication, technology, or other necessary services.
  • Where disclosure is required or permitted by applicable law.
  • To protect the rights, safety, security, or property of Soni Burn Hospital, its patients, visitors, staff, or other persons.
  • To comply with legal, regulatory, governmental, or judicial requirements.

Where appropriate, we expect third-party service providers handling information on our behalf to maintain reasonable security and confidentiality.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no website, electronic system, or internet transmission can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions to protect personal information, we cannot guarantee absolute security of information transmitted over the internet.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate records, resolve disputes, comply with legal or regulatory requirements, or for other legitimate purposes.

The period for which information is retained may vary depending on the type of information, the purpose for which it was collected, and applicable legal or regulatory requirements.

11. Your Rights and Choices

Subject to applicable law, you may have rights concerning your personal information, which may include:

  • Requesting information about the personal data we hold about you.
  • Requesting correction of inaccurate or incomplete personal information.
  • Requesting deletion of personal information where applicable.
  • Withdrawing consent where processing is based on consent.
  • Raising a question, concern, or complaint regarding the processing of your personal information.

Requests may be submitted using the contact details provided in the Contact Us section of this Privacy Policy.

Where processing is based on consent, withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Certain information may need to be retained where required by law or where there is another lawful reason for retaining it.

12. Children’s Privacy

Our websites are not specifically directed at children.

We do not knowingly request unnecessary personal information from children through our websites.

Where information relating to a child is provided in connection with healthcare, an appointment, or an enquiry, such information should be provided by a parent, guardian, or other person authorized to provide it, where required by applicable law.

13. Patient and Visitor Information

Information submitted through our websites may be used to communicate with patients, prospective patients, attendants, visitors, or other individuals contacting the Hospital.

The Hospital may maintain appropriate records relating to healthcare services and communications in accordance with applicable legal, professional, and regulatory requirements.

This Privacy Policy applies specifically to information collected or processed through our websites and related online communications. Additional privacy notices or policies may apply to information collected directly by the Hospital as part of providing healthcare services.

14. Third-Party Websites

Our websites may contain links to websites operated by third parties.

These links may be provided for convenience or informational purposes. Once you leave our websites, this Privacy Policy no longer governs your interaction with the third-party website.

We recommend reviewing the privacy policy of each third-party website before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our website or services.
  • Changes in technology.
  • Changes in our privacy practices.
  • Changes in applicable laws or regulations.
  • Other operational or security requirements.

Any updated Privacy Policy will be published on this page with a revised “Last Updated” date.

We encourage visitors to periodically review this page for the latest information.

16. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact Soni Burn Hospital.

Soni Burn Hospital

Website:
https://soniburnhospital.in/
https://soniburnhospital.com/

Phone: 9986780443

Email: soniburnhospital@gmail.com

Address: JAT College Road, Near railway station, Railway Colony, Krishna Nagar Colony, Hisar- 125001

For privacy-related requests, please mention “Privacy / Personal Data Request” in your communication so that your request can be appropriately identified.

17. Applicable Law

This Privacy Policy is intended to operate in accordance with the applicable laws and regulations of India, including applicable privacy and data-protection requirements.

Nothing in this Privacy Policy limits any rights or remedies available to an individual under applicable law.


Soni Burn Hospital

Primary Website: https://soniburnhospital.in/
Additional Domain: https://soniburnhospital.com/

Last Updated: 8 October 2026